Resources from the Janes Group

(1) Jane's Crisis Communications Handbook.  Published by Jane's Information Group, 2003.


"This complementary handbook provides detailed crisis communications procedures for organizations that could confront any type of crisis, whether a natural disaster, terrorism, workplace violence, or a transport accident. With expert input from crisis beat reporters and emergency responders in the public and private sectors, the handbook offers guidance on interacting with stakeholders and working with the media to inform, direct and calm the public. The handbook outlines how to create a crisis communications team and effectively communicate your message before, during and after any critical incident. "

To order this book, visit:

http://catalog.janes.com/catalog/public/index.cfm?fuseaction=home.ProductInfoBrief&product_id=72618